Pumpty Dumpty is a service operated by the Saanich Inlet Clean Waters Society. We are committed to protecting your privacy and handling your personal information in accordance with applicable British Columbia privacy laws.
Information We Collect
When you submit a request through our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Boat name and registration number
- Boat location
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited.
Purpose of Collection
We collect and use your information to:
- Schedule and deliver pump-out services
- Communicate with you about your request
- Improve our website and user experience
- Protect our website from spam and abuse
We do not use your information for marketing purposes.
Consent
By submitting your information through our contact form and continuing to use our website, you consent to the collection and use of your personal information as described in this statement.
Analytics (Google Analytics)
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the site, and general geographic location.
This information is aggregated and does not identify you personally. Data collected by Google may be stored on servers outside of Canada, including in the United States.
Spam Protection (reCAPTCHA)
We use Google reCAPTCHA to protect our website from spam and automated abuse. This service may collect information such as your IP address and user behavior to determine whether you are a human visitor.
Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Disclosure of Information
We do not sell, trade, or share your personal information with third parties, except:
- When required by law
- When necessary to deliver the requested service
Data Storage and Security
Your information is stored securely and accessed only by authorized personnel. We take reasonable steps to protect your information from unauthorized access, use, or disclosure.
Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected.
Your Rights
You have the right to request access to your personal information and to request corrections if needed.
Contact
If you have questions about this privacy statement or how your information is handled, please contact:
Saanich Inlet Clean Waters Society
info@pumptydumpty.ca